This incident has been resolved and the platform is fully operational. We thank you for your patience.
Regards,
The SAP Conversational AI team
Posted Jul 01, 2021 - 12:27 CEST
Monitoring
Dear Users,
We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the platform.
Regards, The SAP Conversational AI team
Posted Jul 01, 2021 - 11:21 CEST
Update
Our team is still working on the resolution of the issue. Thank you for your patience.
Regards, SAP Conversational AI Team.
Posted Jul 01, 2021 - 10:50 CEST
Update
We are still working on the issue. Thank you for your patience.
Regards, SAP Conversational AI Team
Posted Jul 01, 2021 - 09:01 CEST
Identified
Dear Users,
We have identified the incident's root cause and we are working on a fix. The fix will be implemented as soon as possible. Thank you for your patience.
Regards,
The SAP Conversational AI team
Posted Jul 01, 2021 - 07:42 CEST
Update
We are continuing to investigate the issue. Apologies for the inconvenience.
Regards, SAP Conversational AI Team
Posted Jul 01, 2021 - 07:13 CEST
Update
We are continuing to investigate this issue.
Posted Jul 01, 2021 - 06:21 CEST
Investigating
Dear Users,
We are currently experiencing service degradation on our platform. Our team is working on identifying and fixing the issue.