Problems when creating Kik channels

Incident Report for SAP Conversational AI

Resolved

Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.

Posted Jan 10, 2018 - 16:47 CET

Identified

We found the root cause of the issue and are getting closer to resolution, as we have all hands on deck working to fix these channel creation issues. We sincerely apologize for the impact this is having on your day.

Posted Jan 05, 2018 - 14:27 CET

Investigating

We're currently investigating an issue where creation of Kik channels fails. Our team is on the case, and we are working to fix this as quickly as possible. We're so sorry for the trouble.

Posted Jan 05, 2018 - 14:25 CET