Disruption on SAP Conversational AI platform

Incident Report for SAP Conversational AI

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 15:20 CEST

Monitoring

Dear Users,

We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the platform.

Regards,
The SAP Conversational AI team

Posted Aug 31, 2021 - 13:04 CEST

Investigating

Dear Users,

We are currently experiencing disruption on our bot connector. Our team is working on identifying and fixing the issue.

We apologize for the inconvenience.

Regards,
The SAP Conversational AI team

Posted Aug 31, 2021 - 12:33 CEST

This incident affected: EU10 ([EU10] Dialog, [EU10] Channels Connector, [EU10] NLU Analysis, [EU10] Design Time).