Past outage on /dialog endpoints

Incident Report for SAP Conversational AI

Resolved

Dear users,

We have recorded an outage on /dialog and /request endpoint between 4:11 AM CET and 4:17 AM CET. During this outage, all user bots were unresponsive. The platform functionality is back to normal. We are conducting the root cause analysis of this incident to prevent it from re-occuring.

We apologize for the inconvenience.

Regards
SAP Conversational AI Team

Posted Nov 13, 2020 - 04:00 CET