This incident has been resolved and the platform is fully operational. We apologize for the inconvenience.
Regards SAP Conversational AI Team
Posted Jan 19, 2021 - 12:34 CET
Monitoring
Dear Customers,
We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the channels.
Regards SAP Conversational AI Team
Posted Jan 19, 2021 - 12:23 CET
Update
We are continuing to work on a fix for this issue.
Posted Jan 19, 2021 - 12:02 CET
Identified
Dear Customers,
We have identified the root cause of the outage and we are working on a fix. Fix will be implemented as soon as possible.
Regards SAP Conversational AI Team
Posted Jan 19, 2021 - 11:57 CET
Investigating
We are currently experiencing outages on our bots connected via WebClient. Our team is working on identifying and fixing the issue. We apologize for the inconvenience.