Partial outage on /request endpoint

Incident Report for SAP Conversational AI

Resolved

Dear customers,

This incident has been resolved and the platform is fully operational.

Regards,
SAP Conversational AI Team

Posted Jan 21, 2021 - 15:29 CET

Monitoring

Dear customers,

A fix has been implemented and we are monitoring the system

Regards, Rahul

Posted Jan 21, 2021 - 15:06 CET

Investigating

Dear customers,

We are currently experiencing a partial outage on our /request endpoint. Our team is working on identifying and fixing the issue.
We apologize for the inconvenience.

Regards
SAP Conversational AI Team

Posted Jan 21, 2021 - 14:44 CET

This incident affected: US10 ([US10] Dialog, [US10] Channels Connector, [US10] NLU Analysis, [US10] Design Time) and EU10 ([EU10] NLU Analysis).